Terms of service

Terms of Service

Overview

This website is operated by BBQ Republic Pty Ltd (“we”, “us”, “our”).
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to these terms, you must not use our website or services.

Eligibility & Use of Website

By using this site, you confirm that you are at least 18 years old or have permission from a legal guardian.

You agree not to use our website for any unlawful purpose or in a way that may damage, disable, or interfere with its operation.

Product Information & Availability

We take reasonable care to ensure product descriptions, images, pricing, and availability are accurate. However:

  • Product images are indicative only and may vary slightly
  • Specifications may change without notice
  • Availability is subject to change at any time

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Pricing & Payments

All prices are listed in Australian Dollars (AUD) unless stated otherwise.

We reserve the right to:

  • Change prices at any time
  • Cancel or refuse orders where pricing errors occur
  • Limit quantities per customer

Payment must be received in full before an order is processed or dispatched.

Orders & Cancellations

Orders may only be cancelled prior to dispatch.
Once an order has shipped, it is subject to our Returns & Refunds Policy.

We reserve the right to cancel an order at our discretion, including but not limited to:

  • Suspected fraud
  • Incorrect pricing
  • Supply or stock issues

Shipping & Delivery

Delivery timeframes are estimates only and may be affected by factors outside our control.

We are not responsible for delays caused by:

  • Freight carriers
  • Weather events
  • Customs or supply chain disruptions

Risk of loss passes to the customer upon delivery.

Warranty & Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Warranty claims and faulty goods are handled in accordance with our Returns & Refunds Policy and may require assessment by the manufacturer or authorised service centre.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential loss
  • We are not responsible for damage caused by misuse, improper installation, or failure to follow manufacturer instructions

Nothing in these terms limits rights you may have under Australian Consumer Law.

User Content & Reviews

If you submit reviews, feedback, or content to our website, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish that content.

We reserve the right to remove content that is misleading, offensive, or unlawful.

Intellectual Property

All content on this website - including text, images, logos, and designs - is the property of BBQ Republic Pty Ltd and may not be used without written permission.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or policies of those sites.

Changes to Terms

We reserve the right to update or replace these Terms of Service at any time.
Continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia (or your applicable state), and any disputes will be subject to the exclusive jurisdiction of Australian courts.

Contact Information

For questions regarding these Terms of Service, please contact us:

Email: Martin@bbqrepublic.com.au
Business Name: BBQ Republic Pty Ltd